In healthcare, the advanced primary care (APC+) provider often takes on the role of quarterback and play caller, guiding patients through their care journey. However, delivering VIP care that feels like having a doctor in the family requires more than just the quarterback—it takes a village. A well-rounded, supportive team, integrated tools, and comprehensive services are essential to create a stellar experience for patients while lowering costs for employer health plans.
A Comprehensive Approach
Unlike many APC programs, Apaly’s APC+ program stands out for its holistic approach to care. One HR executive from an Apaly client shared:
“When our committee assessed various APC programs, APC+ clearly stood out. It wasn’t just about advanced primary care—it was about a comprehensive approach to healthcare. The providers were exceptionally well vetted from a quality and performance perspective. Plus, APC+ integrated additional services and tools into the program to support providers and ensure a stellar member experience. It’s not just better care; it’s better value for our health plan.”
This comprehensive model ensures that providers have the support they need to deliver outstanding care while addressing key cost drivers for self-funded employer health plans.
Building the Foundation for Excellence
Dr. Jerry Beinhauer, Apaly’s Founder and CEO, described the thought process behind APC+:
“Step one for us was to acquire top-quality provider involvement on a nationwide scale. Then, we integrated other services into the program to make the provider’s life easier, deliver a tremendous experience for members, and target key cost centers for employer health plans. The APC provider and patient relationship is at the center, and Apaly has wrapped that core with referral coordination, e-consults at the point of care, and local communities of high-quality, fully vetted specialists. We’ve created a model that far exceeds that of traditional primary care or standard Advanced Primary Care (APC).”
A Village of Support
The APC+ model provides the tools and services that providers need to excel. These include:
- Referral Coordination: Ensuring seamless transitions for patients who need specialty care, eliminating inefficiencies and frustrations.
- E-Consults at the Point of Care: Giving providers immediate access to specialists for guidance, reducing unnecessary referrals and improving outcomes.
- Local Communities of Specialists: Creating communities of high-quality, fully vetted specialists to support APC+ providers and their patients.
By integrating these elements, Apaly’s APC+ program ensures that every patient receives comprehensive, coordinated, and high-quality care. Providers are empowered to focus on what they do best—building strong relationships with their patients and delivering personalized care.
The Heart of the Model
At its core, APC+ revolves around the relationship between the APC provider and the patient. However, it’s the support structure that truly elevates the experience. With tools, resources, and local communities of highly vetted high-quality specialists, Apaly ensures that providers are equipped to deliver the kind of care that feels personal and accessible—the kind of care one would expect from having a doctor in the family.
A New Standard in Healthcare
Apaly’s APC+ program is redefining advanced primary care by focusing on the entire ecosystem that supports providers and patients. By integrating services that simplify operations for providers, enhance patient experiences, and address cost drivers for employers, Apaly is proving that it truly takes a village to deliver exceptional healthcare.
