Healthcare shouldn’t be stressful, inconvenient, or confusing, but for many people, it is.
Traditional primary care often feels rushed, transactional, and disconnected from the full picture of a patient’s health. Advanced Primary Care Plus (APC+) is changing that by offering a more holistic, patient-first experience.
Instead of just providing the basics like annual check-ups and sick visits, APC+ clinics go much further, offering a comprehensive suite of services that make healthcare more accessible, proactive, and personalized. Whether you’re managing a chronic condition, looking to stay on top of your health, or just want faster, more reliable care, APC+ provides everything you need under one roof.
Comprehensive Preventative Care
One of the biggest advantages of APC+ is its emphasis on preventative care. Rather than waiting for something to go wrong, APC+ focuses on keeping members healthy in the first place. This includes:
- Annual wellness exams
- Vaccinations & immunizations
- Routine screenings for early disease detection
- Personalized lifestyle coaching for nutrition and fitness
A study by the Society of Actuaries found that preventative care services significantly reduce long-term healthcare costs by identifying and addressing risks early. Unlike traditional primary care, where preventative visits can feel rushed, APC+ doctors take the time to understand your health history, risk factors, and goals to provide proactive, personalized care.
Same-Day and Extended Appointments
Long wait times are among the biggest frustrations with traditional primary care. According to a survey by AMN Healthcare, patients often wait weeks, sometimes months, to be seen. With APC+, that problem disappears.
APC+ clinics offer same-day or next-day appointments so members can get the care they need when they need it. On top of that, visits are longer and more in-depth, giving doctors the time to actually listen, address concerns, and create a personalized care plan.
Additionally, virtual appointments are often available, meaning you can consult with your doctor from home or work—without needing to rearrange your entire day for a routine visit.
Chronic Disease Management
For those living with chronic conditions like diabetes, hypertension, asthma, or heart disease, APC+ provides proactive, ongoing management rather than just writing a prescription and sending patients on their way.
A study on chronic disease management by the National Center for Biotechnology Information (NCBI) found that patients receiving continuous primary care had better outcomes and reduced hospitalizations compared to those with fragmented care.
With APC+, patients receive regular check-ins, lifestyle support, medication adjustments, and direct access to their provider to ensure they stay on track. The result? Better long-term health outcomes and fewer unnecessary hospital visits.
On-Site Lab Testing and Diagnostics
Many traditional clinics send patients elsewhere for lab work, forcing them to schedule additional appointments, travel to another location, and then wait days or even weeks for results. Many APC+ providers eliminate that hassle by offering many lab services in-house.
Common lab tests like bloodwork, cholesterol screenings, strep and flu tests, and hormone panels can often be done right at the clinic. According to UnitedHealth Group, faster diagnostic testing can prevent unnecessary hospital visits and improve treatment effectiveness. By integrating diagnostics into APC+ clinics, patients receive faster and more efficient care.
Mental and Behavioral Health Support
Mental health is just as important as physical health, yet many traditional primary care models fail to provide adequate mental health support. A report from The Primary Care Collaborative found that integrating mental health services into primary care leads to improved health outcomes and reduced healthcare costs. With APC+, mental health is a core part of your care plan, not an afterthought.
APC+ clinics integrate mental and behavioral health services into their care model, recognizing that stress, anxiety, depression, and other conditions impact overall well-being. Offering mental health screenings, therapy options, and medication management makes it easier for patients to access the support they need without jumping through insurance hoops or waiting months for an appointment with a specialist.
Prescription Management and On-Site Pharmacies
Managing prescriptions can be frustrating—especially when it involves pharmacy delays, unexpected costs, or difficulty getting refills approved. Some APC+ providers streamline the process by offering in-house prescription fulfillment, direct provider communication, and easy refills for chronic medications.
Instead of dealing with long waits and multiple steps, APC+ members often have the option to pick up medications directly from their clinic or get fast prescription adjustments without needing a separate visit.
A study by the American Association of Family Physicians (AAFP) found that patients with easier access to their primary care providers for prescription management experienced better medication adherence and improved treatment outcomes. APC+ simplifies medication access to keep patients on track.
Coordinated Specialty Care and Referrals
While APC+ handles most healthcare needs directly, there are times when patients need a specialist. Instead of sending them into a maze of complicated referrals and insurance battles, APC+ providers help coordinate care seamlessly.
All referrals from APC+ providers are coordinated through a centralized referral coordination system to help streamline the process and ensure that you are directed to a specialist with the highest quality of care and outcomes..
Why APC’s Expanded Services Improve the Patient Experience
- Traditional primary care often leaves patients frustrated, waiting, and feeling like just another number. APC+ takes a different approach by putting patients at the center of their healthcare experience.
- When using APC+, there is often less hassle since patients can get multiple services in one place, reducing the need for outside referrals.
- To address the need for longer, more thorough appointments, doctors with established APC+ clinics have reduced their patient panels so they can spend more time with each person. Thanks to this, patients experience reduced scheduling delays and often spend less than 5 minutes in the waiting room.
APC+, at its core, is a vitamins-over-pain pills approach to healthcare that emphasizes the importance of taking the time to engage and listen to patients so they can get the care they need. With longer, in-depth visits that focus on overall well-being, patients leave feeling satisfied that their health is well-managed (Neprash, Hannah T. PhD*; Everhart, Alexander BA*; McAlpine, Donna PhD*; Smith, Laura Barrie PhD†; Sheridan, Bethany PhD‡; Cross, Dori A. PhD*. Measuring Primary Care Exam Length Using Electronic Health Record Data. Medical Care 59(1):p 62-66, January 2021. | DOI: 10.1097/MLR.0000000000001450).
- Lastly, APC+ offers patients something they have been longing for when it comes to healthcare: predictability. Patients who pay out of pocket have a clear guide of what is included for the price of their monthly membership. They can budget and plan out that monthly cost – something that’s impossible in the traditional healthcare space. It’s even better for patients who join APC+ programs through their employers since the monthly cost is often covered for them with specialists and other procedures still being run through their employers’ health insurance.
TL;DR: What to Expect from an APC+ Clinic
✔ Preventative care that focuses on long-term health.
✔ Same-day or next-day appointments with longer visits.
✔ Chronic disease management for better ongoing care.
✔ On-site lab testing for faster results (at some clinics).
✔ Integrated mental health support as part of primary care.
✔ Streamlined prescription services with on-site pharmacies (at some clinics).
✔ Easy referrals and guidance to specialists.
✔ A better, more personalized healthcare experience.
Experience Healthcare the Way It Should Be
If your employer offers APC+, sign up today to start experiencing better, more convenient care. If you’re an employer looking to offer high-quality healthcare benefits to your team, contact us to learn how APC+ can improve employee health while reducing healthcare costs.
Sources:
- Society of Actuaries: Preventative Care Study
- Merritt Hawkins: Physician Appointment Wait Times Report
- AMN Healthcare: Patient Wait Times Survey
- National Center for Biotechnology Information: Chronic Disease Management Study
- UnitedHealth Group: Impact of Faster Diagnostic Testing
- Primary Care Collaborative: Mental Health Integration in Primary Care
- American Association of Family Physicians: Prescription Management Study
